Privacy Policy for Independent Auto Glass

Last Updated: August 2026
Independent Auto Glass (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect personal information when you interact with our business, including through our website, phone calls, text messages, and service appointments.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect only the information necessary to schedule and complete auto glass services, including:
- Name
- Phone number
- Email address
- Vehicle information
- Service location
- Details about the requested service
- Any information voluntarily provided through our contact forms or phone calls
We do not collect or store sensitive financial information such as credit card numbers.
2. How We Use Your Information
We use customer information solely for:
- Scheduling service appointments
- Communicating about your service
- Providing mobile auto glass repair and replacement
- Responding to questions or requests
- Improving our website and customer experience
- Internal record‑keeping
We do not sell, trade, or share customer information with third parties.
3. How We Protect Your Information
We take reasonable and industry‑standard measures to protect your personal information, including:
- Secure, access‑restricted storage systems
- Limited data collection
- Secure communication channels
- Protection against unauthorized access or disclosure
Only authorized personnel can access customer information, and only for legitimate business purposes.
4. Cookies and Website Tracking
Our website may use basic cookies or analytics tools to improve performance, understand visitor behavior, and enhance user experience. These tools do not collect personally identifiable information unless you voluntarily submit it.
You may disable cookies through your browser settings at any time.
5. Sharing Information with Third Parties
We do not sell, rent, or share customer information with third parties.
We may share information only when necessary to:
- Comply with legal obligations
- Respond to lawful requests
- Protect our rights, property, or safety
We do not partner with lead brokers, data resellers, or marketing marketplaces.
6. Links to External Websites
Our website may contain links to third‑party sites. We are not responsible for the content or privacy practices of those websites. We encourage you to review their privacy policies before providing personal information.
7. Children’s Privacy
Our services are not directed toward children under 13, and we do not knowingly collect information from children.
8. Your Rights
You may request:
- Access to the personal information we have about you
- Corrections to inaccurate information
- Deletion of your information (unless required for legal or business purposes)
To make a request, contact us using the information below.
9. Contact Information
If you have questions about this Privacy Policy or how your information is handled, you may contact us at:
Independent Auto Glass Austin, TX Phone: (your business phone number) Email: (IndependentAuto)
10. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

Privacy Policy for Independent Auto Glass

1. Information We Collect

2. How We Use Your Information

3. How We Protect Your Information

4. Cookies and Website Tracking

5. Sharing Information with Third Parties

6. Links to External Websites

7. Children’s Privacy

8. Your Rights

9. Contact Information

10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.